Terms and Conditions

The English version of these terms and conditions is a non-binding translation of the German original.

This site (URL: www.rocksolidthemes.com) is owned and operated by the MADE/YOUR/DAY OG (collectively "RockSolid Themes, "we," "our," or "us") to provide information about, among other things, our corporate affairs, products, services, partners and also contact details. The terms "you," "your," and "yours" refer to anyone accessing, viewing, browsing, visiting or using this Site.

By using this web site, you consent to the conditions of use and the privacy policy. If you do not agree to any part of these conditions of use and/or the privacy policy, please do not use this web site.

Notice of revocation

If you are a private customer in Germany or Austria the following right of withdrawal applies:

You may revoke your contractual agreement without having to provide a reason for doing so within 14 days in writing (e.g. by letter, fax, e-mail) or by returning the delivery in full, unless the merchandise is legally excluded from being returned (e.g. custom orders). The time limit begins upon receipt of this instruction. Your right is ensured if your written revocation and/or the return of the goods takes place during the time limit.

Returns should be addressed to:

MADE/YOUR/DAY OG
Messingstraße 32
5323 Ebenau
Austria

Email: support@rocksolidthemes.com

Consequences of revocation

In the case of an effective revocation, the mutually received performances must be returned and any derived profits (e.g. interest) must also be returned. If you cannot return to us the performance received, in part or in whole, or if you can only return it in worse condition, you are required to offer compensation of equal value. This does not apply when the deterioration of the goods occurred exclusively when examining them, as may have been possible in a retail shop. You can also avoid the obligation to pay compensation if the goods have been damaged through conventional usage, provided that you do not use the goods as if they were your property and refrain from doing anything which could reduce their value. Transportable goods should be sent back at your risk. Non-transportable goods will be collected from you. The obligations to reimburse payments must be fulfilled within 30 days. The time limit begins for you when you send your cancellation or the goods, and for us upon the receipt thereof.

Special Notes

Your right to cancel expires early if your contract the service with your explicit permission before the cancellation deadline in accordance with, the causes or even have them (e.g. via download).

A right of withdrawal does not exist for distance selling contracts for the delivery of digital good, that may also not be returned.

Refund Policy

Since RockSolid Themes is offering non-tangible irrevocable, digital goods we generally do not issue refunds after a product purchase is made, which you are responsible for understanding upon making a purchase on our site. The only exception is our money-back guarantee. After explaining the reasons for the return we'll issue a refund if we don't see hints for deliberate and intended abuse of the money-back guarantee.

If you have pre-sales questions we are happy to answer them before the purchase via the support sytem. To try our themes and the workflow you can use one of our free themes without any risk or obligation.

End of the revocation instruction

Delivery and download

After we have successfully received your payment, your order information will be emailed to the email address you provided. This may take up to 1 hour but usually happens within minutes. If you do not receive an email after this time period, please contact us through our website. Download links are valid for 7 days. You need a working internet connection to download your purchase.

Warranty

RockSolid Themes are provides “as is” without warranty of any kind, either expressed or implied, relating to sale and/or use including liability or warranties relating to fitness for a particular purpose, consequential or incidental damages, merchantability, or infringement of any patent, copyright or other intellectual property right. No warrant on the accuracy or completeness of the information, text, graphics or other items contained within these materials. No liability assumed for any special, indirect, incidental, or consequential damages, including without limitation, lost revenues or lost profits, which may result from the use of our Themes.

We cannot guarantee they will function with all 3rd party components, plugins or web browsers. Browser compatibility should be tested against the demonstration templates on the demo server. Please ensure that the browsers you use will work with the product of your choice (using the online demo), since we can not guarantee that RockSolid Themes will work with all browser combinations.

Support

RockSolid Themes are provided “as is” without warranty or support of any kind. This means, that the themes doesn't have to work with every extension, component or infrastructure (web server) as you would expect them to do. We especially don't offer support for installation, customization or administration of the used CMS.

Ownership

You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of RockSolid Themes. Our products are provided “as is” without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.

Exclusive court of jurisdiction

The place of contractual fulfilment and exclusive court of jurisdiction for all service obligations and disputes arising directly or indirectly from this contractual relationship will be Salzburg Land, Austria.

Payment terms

The purchase price is payable at the time of contract conclusion without deduction of discount and including vat at the statutory rate. It can be paid in advance, via credit card or PayPal. Enforcement of rights of retention or counterbalancing with any counter claims of the contract partner is expressly excluded unless we have recognized the contract partner’s claims in writing or the contract partner’s claims have been legally recognised. Cheques and bills of exchange are not accepted. You only receive the right to use the particular product after the full payment has been completed.

Price changes

RockSolid Themes reserve the right to change our individual product prices at any time without prior notice.

Security

We reserve the right from time to time to: (a) alter and/or introduce new and/or additional security measures without notice; (b) temporarily withdraw and/or limit the availability of this site to any individual(s); and (c) do anything else that we believe necessary to preserve the security and integrity of this site and the information held in this site’s databases.

Product related marketing

By signing up for our newsletter, buying one of our products or creating a customer account you are expressly agreeing that we send you product related content via email. Your details will not be transferred to third parties. You can cancel your consent at any time with immediate effect for the future. The easiest way to do this is by using the "unsubscribe" link in the footer area of our newsletters.

Modification of these terms and conditions

We may alter, adapt or otherwise change these terms of use from time to time (for security, legal or regulatory reasons, or to reflect updates or changes to the services or functionality of the site) without prior notice. Your continued use of this site will constitute acceptance of those amended terms of use and you should review them before making any further use of this site.

Last updated 11/2013